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Home/Water hardness

How hard is my water?

Put in your postcode and see how hard your water is, who supplies it, and whether it is hard enough to be worth softening. Free, instant, no email needed.

We only read the letters at the front. Nothing is stored and nothing is sent anywhere.

Rain is soft when it lands. It picks up calcium and magnesium on its way through porous rock, which is why the chalk and limestone of the South and East give the hardest water in the country, and the granite of Scotland, Wales and the West Country gives the softest.

Tap any area name on the map to list the postcodes in it, or put your postcode in above for a figure and a recommendation.

Try one

What the bands mean

  • Soft0–50 mg/lVery little scale. Soap lathers easily.
  • Moderately soft50–100 mg/lScale is rare and easy to wipe away.
  • Slightly hard100–150 mg/lA light film on the kettle over time.
  • Moderately hard150–200 mg/lVisible scale in the kettle and on taps.
  • Hard200–275 mg/lScale builds quickly. Appliances work harder.
  • Very hard275+ mg/lHeavy scale. Kettles and boilers suffer.

The UK hard water map

SoftModerately softSlightly hardModerately hardHardVery hard
Heat map of the United Kingdom shaded by water hardness, softest in the north and west, hardest in the south and eastHighlandsScotlandN. IrelandNorth EastNorth WestYorkshireWalesMidlandsEastLondonSouth WestCentral SouthSouth East
Softest in the north and west, hardest in the south and east.

Coastline from Ordnance Survey and OSNI open boundary data. The shading is worked out from the published figure for every one of the 124 postcode areas, blended across the country and snapped to the six bands. It shows the shape of the thing, not a boundary any water company would recognise, so check your own postcode for a real figure.

Every UK postcode area

AreaCoveringTypical hardnessBandSupplier
ABAberdeen2060 mg/lSoftScottish Water
ALSt Albans270340 mg/lVery hardAffinity Water
BBirmingham3080 mg/lModerately softSevern Trent
BABath220300 mg/lHardWessex Water
BBBlackburn1550 mg/lSoftUnited Utilities
BDBradford2070 mg/lSoftYorkshire Water
BHBournemouth220300 mg/lHardWessex Water
BLBolton1550 mg/lSoftUnited Utilities
BNBrighton250330 mg/lVery hardSouthern Water
BRBromley250320 mg/lVery hardThames Water
BSBristol200300 mg/lHardBristol Water
BTBelfast & Northern Ireland3090 mg/lModerately softNI Water
CACarlisle1560 mg/lSoftUnited Utilities
CBCambridge280350 mg/lVery hardCambridge Water
CFCardiff60120 mg/lModerately softDŵr Cymru Welsh Water
CHChester60180 mg/lSlightly hardUnited Utilities
CMChelmsford250330 mg/lVery hardEssex & Suffolk Water
COColchester280350 mg/lVery hardEssex & Suffolk Water
CRCroydon250320 mg/lVery hardSES Water
CTCanterbury250330 mg/lVery hardSouth East Water
CVCoventry200300 mg/lHardSevern Trent
CWCrewe100250 mg/lModerately hardUnited Utilities
DADartford250330 mg/lVery hardThames Water
DDDundee3070 mg/lSoftScottish Water
DEDerby150280 mg/lHardSevern Trent
DGDumfries2050 mg/lSoftScottish Water
DHDurham60150 mg/lSlightly hardNorthumbrian Water
DLDarlington40120 mg/lModerately softNorthumbrian Water
DNDoncaster150280 mg/lHardYorkshire Water
DTDorchester220300 mg/lHardWessex Water
DYDudley150280 mg/lHardSevern Trent
EEast London250320 mg/lVery hardThames Water
ECCity of London250320 mg/lVery hardThames Water
EHEdinburgh3090 mg/lModerately softScottish Water
ENEnfield250320 mg/lVery hardThames Water
EXExeter30120 mg/lModerately softSouth West Water
FKFalkirk2050 mg/lSoftScottish Water
FYBlackpool2060 mg/lSoftUnited Utilities
GGlasgow1540 mg/lSoftScottish Water
GLGloucester180300 mg/lHardSevern Trent
GUGuildford220320 mg/lHardSouth East Water
GYGuernsey100200 mg/lSlightly hardGuernsey Water
HAHarrow250320 mg/lVery hardAffinity Water
HDHuddersfield1560 mg/lSoftYorkshire Water
HGHarrogate80200 mg/lSlightly hardYorkshire Water
HPHemel Hempstead260340 mg/lVery hardAffinity Water
HRHereford180300 mg/lHardSevern Trent
HSOuter Hebrides1040 mg/lSoftScottish Water
HUHull250330 mg/lVery hardYorkshire Water
HXHalifax1555 mg/lSoftYorkshire Water
IGIlford250320 mg/lVery hardEssex & Suffolk Water
IMIsle of Man60160 mg/lSlightly hardManx Utilities
IPIpswich280350 mg/lVery hardEssex & Suffolk Water
IVInverness1040 mg/lSoftScottish Water
JEJersey100220 mg/lModerately hardJersey Water
KAKilmarnock1545 mg/lSoftScottish Water
KTKingston upon Thames250320 mg/lVery hardSES Water
KWKirkwall & Caithness1550 mg/lSoftScottish Water
KYKirkcaldy3080 mg/lModerately softScottish Water
LLiverpool2060 mg/lSoftUnited Utilities
LALancaster2060 mg/lSoftUnited Utilities
LDLlandrindod Wells2060 mg/lSoftDŵr Cymru Welsh Water
LELeicester220320 mg/lHardSevern Trent
LLLlandudno2070 mg/lSoftDŵr Cymru Welsh Water
LNLincoln250330 mg/lVery hardAnglian Water
LSLeeds40120 mg/lModerately softYorkshire Water
LULuton280350 mg/lVery hardAffinity Water
MManchester1545 mg/lSoftUnited Utilities
MEMedway250330 mg/lVery hardSouth East Water
MKMilton Keynes250330 mg/lVery hardAnglian Water
MLMotherwell1545 mg/lSoftScottish Water
NNorth London250320 mg/lVery hardThames Water
NENewcastle upon Tyne3090 mg/lModerately softNorthumbrian Water
NGNottingham150280 mg/lHardSevern Trent
NNNorthampton250330 mg/lVery hardAnglian Water
NPNewport80160 mg/lSlightly hardDŵr Cymru Welsh Water
NRNorwich280350 mg/lVery hardAnglian Water
NWNorth West London250320 mg/lVery hardThames Water
OLOldham1545 mg/lSoftUnited Utilities
OXOxford250330 mg/lVery hardThames Water
PAPaisley1540 mg/lSoftScottish Water
PEPeterborough250350 mg/lVery hardAnglian Water
PHPerth2060 mg/lSoftScottish Water
PLPlymouth2070 mg/lSoftSouth West Water
POPortsmouth220320 mg/lHardPortsmouth Water
PRPreston1550 mg/lSoftUnited Utilities
RGReading240330 mg/lVery hardThames Water
RHRedhill220320 mg/lHardSES Water
RMRomford250330 mg/lVery hardEssex & Suffolk Water
SSheffield30100 mg/lModerately softYorkshire Water
SASwansea2070 mg/lSoftDŵr Cymru Welsh Water
SESouth East London250320 mg/lVery hardThames Water
SGStevenage270340 mg/lVery hardAffinity Water
SKStockport2060 mg/lSoftUnited Utilities
SLSlough250330 mg/lVery hardThames Water
SMSutton250320 mg/lVery hardSES Water
SNSwindon250330 mg/lVery hardThames Water
SOSouthampton180300 mg/lHardSouthern Water
SPSalisbury240320 mg/lVery hardWessex Water
SRSunderland100200 mg/lSlightly hardNorthumbrian Water
SSSouthend-on-Sea260340 mg/lVery hardEssex & Suffolk Water
STStoke-on-Trent120250 mg/lModerately hardSevern Trent
SWSouth West London250320 mg/lVery hardThames Water
SYShrewsbury100250 mg/lModerately hardSevern Trent
TATaunton150280 mg/lHardWessex Water
TDGalashiels3090 mg/lModerately softScottish Water
TFTelford150260 mg/lHardSevern Trent
TNTunbridge Wells180300 mg/lHardSouth East Water
TQTorquay30100 mg/lModerately softSouth West Water
TRTruro1560 mg/lSoftSouth West Water
TSTeesside60160 mg/lSlightly hardNorthumbrian Water
TWTwickenham250320 mg/lVery hardThames Water
UBUxbridge250320 mg/lVery hardAffinity Water
WWest London250320 mg/lVery hardThames Water
WAWarrington2590 mg/lModerately softUnited Utilities
WCCentral London250320 mg/lVery hardThames Water
WDWatford270340 mg/lVery hardAffinity Water
WFWakefield60160 mg/lSlightly hardYorkshire Water
WNWigan2060 mg/lSoftUnited Utilities
WRWorcester150280 mg/lHardSevern Trent
WSWalsall120260 mg/lModerately hardSevern Trent
WVWolverhampton100240 mg/lModerately hardSevern Trent
YOYork150280 mg/lHardYorkshire Water
ZEShetland1040 mg/lSoftScottish Water

What hard water actually costs you

Hard water is safe to drink. The damage is done when you heat it. Above about 60°C the dissolved calcium comes out of solution and sticks to whatever is hottest, which is the element in your kettle, your boiler and your dishwasher.

Your boiler works harder

A coating of scale sits between the element and the water. The boiler has to burn longer to reach the same temperature, and the element runs hotter than it was designed to, which is what eventually kills it.

Appliances fail sooner

Kettles, dishwashers, washing machines and coffee machines all heat water. In a very hard area they scale up in months rather than years, and descaling only removes what is loose.

It shows on everything

White film on glasses, spots on chrome, a skin on hot drinks, and more soap and shampoo needed for the same lather. None of it is dirt. It is the minerals.

Filters clog faster

Any filtered or boiling tap fitted in a hard area works through cartridges quicker. Softening in front of the unit is cheaper than replacing cartridges early, and it protects the tank and element behind them.

What we fit in a hard water area

Two different jobs. A softener on the incoming mains protects the whole property, which is what hard water really costs you. A RoyalFlow stage protects the tap. Above 200 mg/l we would fit the first before the second, sized to your water rather than sold by default.

  1. Up to 100 mg/lHome Basic, included

    Soft water. The built-in carbon filtration and UV are all you need, and a softener would have almost nothing to take out.

  2. 100 to 200 mg/lHome Basic+ · £99

    A sediment pre-filter to protect the unit and keep the taste clean. Softening the mains here is a comfort choice rather than a necessity.

  3. 200 mg/l and aboveA Regal softener on the mains

    This is the one that saves money. A whole-property softener treats the water as it enters the house, so the boiler, the shower, the washing machine and the pipework are all protected, not just the tap. The tap then needs only Home Basic+ behind it.

  4. Hard water, tap onlyHomeSoft+ · £699

    If you are not softening the whole property, this puts twin pre-filters and a Regal softener in front of the RoyalFlow unit alone, so at least the tap and its cartridges survive the hardness.

  5. Any hardnessHome Complete · £1,295

    Sediment, carbon, softener, compact reverse osmosis and a remineraliser cartridge, for the purest water and a controlled mineral profile at the tap.

Questions people ask

How is water hardness measured?

In milligrams of calcium carbonate per litre, written mg/l or ppm. Water companies in the UK publish the same figure, sometimes also as degrees Clark or French. Below 100 mg/l counts as soft, above 200 as hard, and above 275 as very hard.

Why does hardness change street by street?

Water companies blend sources, and a single postcode area can be fed by more than one treatment works. The figures here are the typical range for the whole area, which is why every result links to your own supplier's postcode tool for the exact number.

Is hard water bad for you?

No. Hard water is safe to drink and the calcium and magnesium in it are the same minerals found in food. The problem is scale: it coats kettle elements, narrows pipework, and makes boilers and dishwashers work harder and fail sooner.

Should I soften the whole house, or just the tap?

In a hard area, the whole house. A tap filter protects the tap and nothing else, so the same hard water still reaches your boiler, your shower, your washing machine and the pipework, which is where scale costs real money. A Regal softener sits on the incoming mains and treats everything. Softening only at the tap is the answer when you want better drinking water but your water is not hard enough to threaten the appliances.

If I soften the whole house, do I still need HomeSoft+ on the tap?

No. HomeSoft+ exists to put a softener in front of the RoyalFlow unit, and once the mains is softened that water is already soft. The unit then needs only the sediment pre-filter in Home Basic+. Fitting both would be paying twice for the same job.

Does a RoyalFlow tap need a softener?

Not always. Every RoyalFlow unit filters through carbon and UV as standard, which handles taste and safety. If your mains is not softened and the water is hard, the HomeSoft+ stage puts a Regal softener in front of the unit so scale never reaches the cartridges or the element.

Will a softener make the water taste salty?

No. An ion-exchange softener swaps calcium and magnesium for a very small amount of sodium, far below the level you would taste. On a RoyalFlow build the drinking water then passes through the unit's own carbon filtration before it reaches the tap.

Hardness figures are compiled from the published supply-zone data of the UK water companies and are a guide to the typical range across a whole postcode area. Your own supplier’s postcode tool, linked beside every result above, is the authoritative figure for your address.

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